Privacy Policy

Privacy Policy

Introduction

Welcome to https://lakewood-independent-medical-evaluations-therapy.denvermentalhealthcare.com (referred to as “Lakewood Independent Medical Evaluations Therapy,” “we,” or “our” in this Privacy Policy). We are committed to protecting your privacy and ensuring the security of your personal information. This policy explains how we handle data when you interact with our website, applications, services, and products, adhering to various international privacy laws and regulations.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage. We encourage you to review these policies before providing any personal information.

Processing Activities

This Privacy Policy outlines our practices regarding:

  • User accounts and authorized access to our services
  • Interactions on our website, including page visits and browsing behavior
  • Communication from us, such as newsletters, emails, phone calls, or text messages

Personal Data Collection

We collect various categories of personal data, which include but are not limited to:

  1. Account Information: Your username, email address, and any other details required for account creation and management.
  2. Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  3. Financial Information: Data associated with your financial transactions with us, including bank account information (if used for direct payments).
  4. Purchase Information: Records of products or services purchased from our platform, along with related pricing details.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, mobile network information, and advertising IDs.
  6. Location Data: Your geographical location data, including GPS coordinates, when you use our location-based services or consent to sharing this information.
  7. Feedback: Any comments, reviews, or responses you provide to surveys or feedback forms.
  8. Social Media Information: Details from your social media profiles (if connected) and any content you choose to share with us through these platforms.
  9. Product Information: Data related to the products you interact with, including usage patterns and preferences.

We collect this data through various means: user input forms, account settings, browsing activities, analytics tools, cookies, and third-party integrations. Additionally, we may receive personal data from trusted third parties who assist us in providing services, subject to their privacy agreements.

Cookies

We use cookies, a common technology for improving user experience and gathering analytical insights:

  • Strictly Necessary Cookies: Essential for navigating our site and using its core features.
  • Preference Cookies: Remember your preferences, such as language settings or website layout choices.
  • Analytics Cookies: Track website usage, measure performance, and help us understand how users interact with our content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by law. When we no longer require this data for the specified purposes, we will delete or anonymize it securely. Our retention periods vary depending on the type of data and its use:

  • Financial and transaction data may be retained for accounting and tax purposes (up to 7 years).
  • User account information is typically kept until the user closes their account.
  • Analytics and performance data might be stored indefinitely to enhance future services.

Security Measures

We prioritize data security and implement robust measures to protect your personal information:

  • Encryption: We use encryption protocols for data in transit and at rest to ensure secure communication.
  • Secure Third-Party Processing: Our service providers are chosen carefully, ensuring they meet our security standards and comply with privacy regulations.
  • Access Controls: Strict access controls are in place to restrict unauthorized access to your information.
  • Regular Audits: We conduct periodic security audits to identify and mitigate potential vulnerabilities.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal data from this demographic. Parents or legal guardians who believe their child has provided us with personal information should contact us, and we will take the necessary steps to delete such data.

Your Rights

Depending on your location, you have specific rights regarding your personal data:

  • Access: You can request access to the personal data we hold about you.
  • Rectification: The right to correct or update inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data for specific purposes.
  • Portability: Receive your personal data in a structured, commonly used format.
  • Objection: Object to the processing of your data for marketing or other purposes.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights or lodge a complaint, please contact our Data Protection Officer using the details provided below. We will respond within the time frame prescribed by applicable laws.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and legal requirements. Any modifications will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we handle your personal data.

Contact Information

For any questions, concerns, or requests related to this Privacy Policy or your personal data:

  • Email: contact@lakewood-independent-medical-evaluations-therapy.denvermentalhealthcare.com
  • Postal Address: Lakewood Independent Medical Evaluations Therapy, [Address], [City, State, ZIP Code]

We value your trust in our commitment to privacy and data protection.